(5.0 / 5)1179+ Ratings

French Connection Reviews

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Overall Rating

5.0
8 Reviews
  • 545%
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About French Connection

usa.frenchconnection.com is the US store for French Connection, a global fashion retailer. The website offers a wide range of products for both men and women. For women, the offerings include dresses, tops & blouses, sweaters, skirts & shorts, pants, jeans, coats & jackets, jumpsuits & rompers, sets, and swimwear. They also offer accessories like shoes, watches, and fragrances. For men, the product range includes T-shirts & polos, shirts, sweaters, hoodies & sweatshirts, coats & jackets, pants, jeans, shorts, and swimwear. Men's accessories like shoes, watches, and fragrances are also available. The website also features a sale section where customers can find discounted items. The company offers free delivery on orders over $75. In addition to their clothing and accessory lines, French Connection has expanded into licensed products including men’s and women’s toiletries and fragrances, watches, jewelry, eyewear, and furniture.

French Connection Pros & Cons

Pros of usa.frenchconnection.com:

  1. Design-led, fashionable clothing: Offers contemporary clothing, accessories, and homeware with a focus on signature dresses, responsible denim, and relaxed staples.
  2. Eco-conscious pieces: Committed to producing mindful, eco-conscious products with sustainable processes.
  3. Quality products: Designed to stand the test of time, ensuring customers look and feel their best every day.
  4. Diverse product range: Includes men’s and women’s toiletries, sunglasses, opticals, watches, footwear, and a growing range of furniture and home accessories.
  5. Community engagement: Supports local charity initiatives and larger scale partnerships, promoting inclusivity and diversity.
  6. Support for emerging talent: Champions individual creativity and showcases emerging talent.
  7. Exciting campaigns: Aims to excite customers through digitally led, meaningful campaigns.
  8. Inclusivity and diversity: Values self-expression and dynamic thinkers, encouraging positive change through celebrating diversity and inclusivity.
  9. Free delivery: Offers free delivery on orders over $75.
  10. Flexible payment options: Accepts PayPal and other payment methods, including Boohoo.

Cons of usa.frenchconnection.com:

  1. Prices: Prices can vary, and it is recommended to check the website for the most accurate and up-to-date information.
  2. Returns policy: Final sale products are not eligible for return or exchange, and returns are free only on orders over $75.
  3. Limited international shipping information: Specific details about international shipping options are not provided in the sources.

Overall Score: 4.1 out of 5 stars based on 66 reviews, indicating a mid-range performing brand in its category.

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French Connection Customer Reviews (8)

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Sandra Hall
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Feb 16, 2023
Heike Bürger
Heike Bürger
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Feb 16, 2023
Rachel McClain
Rachel McClain
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Feb 16, 2023
Dirk Schwab
Dirk Schwab
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Feb 13, 2023
Paul Meister
Paul Meister
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Feb 12, 2023
Eugenia Jones
Eugenia Jones
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Feb 12, 2023
Yvonne Hughes
Yvonne Hughes
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Feb 11, 2023
Jens Neustadt
Jens Neustadt
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Feb 11, 2023

French Connection Customer’s Q&A

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French Connection Features and Benefits

Here are some key features and benefits of usa.frenchconnection.com:

  • Design-led, fashionable clothing: The brand offers contemporary clothing, accessories, and homeware. Signature dresses, responsible denim, and relaxed staples are some of the best offerings.
  • Eco-conscious pieces: The brand is committed to producing mindful, eco-conscious products with sustainable processes.
  • Quality products: The products are designed to stand the test of time, giving customers confidence to look and feel their best every day.
  • Diverse product range: The portfolio includes men’s and women’s toiletries, sunglasses and opticals, watches, footwear, and a growing range of furniture and home accessories.
  • Community engagement: The brand connects with its community worldwide, from localised charity initiatives to larger scale partnerships.
  • Support for emerging talent: The brand champions emerging talent and showcases individual creativity.
  • Exciting campaigns: The brand aims to excite customers through digitally led, meaningful campaigns.
  • Inclusivity and diversity: The brand values self-expression, dynamic thinkers, and encourages positive change through celebrating diversity and inclusivity.

These features and benefits make usa.frenchconnection.com a unique and appealing shopping destination.

French Connection Pricing

Pricing at usa.frenchconnection.com:

  • Free Standard Ground Shipping: Orders over $75.
  • US 2 Day Air Shipping: $15, with a cutoff time of 12 PM Monday to Friday.
  • US Overnight Shipping: Available, but pricing is not specified.
  • Discounts: Extra 5% off on the first order.
  • Returns: 30-day money-back guarantee.

For specific product prices, please visit the website and browse through the available items. Prices vary by item and category.

About usa.frenchconnection.com Payment Method?

The website usa.frenchconnection.com accepts various payment methods. PayPal is one of the options, which is available in 200 eligible countries. To pay with PayPal, select the 'PayPal' option at the checkout, log into your PayPal account, and PayPal will automatically fill out your details for you. If you don't have a PayPal account, you will need to create one by entering your debit or credit card details, as well as your name, address, mobile number, and email address.

Another payment method is Apple Pay, which is available in eligible countries. You must have a debit/credit card attached to your 'Wallet', be using an Apple device with IOS 12 or higher installed, and have payments activated. To pay with Apple Pay, select the 'Apple Pay' option at the checkout. If the device is connected to your account, you will be offered the option to autofill your details. Simply enter your password, use touch ID or facial recognition to complete your purchase in an instant.

Refunds are always credited to the original method of payment. If you return a single item bought as part of a multi-buy discount offer, you will be refunded the full price of that item less the total discount given in the offer.

French Connection FAQs

FAQ

French Connection Alternatives

Here are some alternatives to usa.frenchconnection.com:

  1. Zara: A Spanish fashion brand known for affordable, on-trend designs and fast fashion approach.
  2. H&M: A leading fast-fashion retailer offering a wide variety of trendy, affordable clothing and accessories.
  3. MANGO: A Spanish clothing brand known for their affordable fast-fashion approach that delivers trendy designs and in-season styles.
  4. TopMan: A British high-street fashion brand known for wide range of trendy styles at affordable prices.
  5. Massimo Dutti: A major Spanish clothing retailer offering a classic, timeless collection of pieces.
  6. Reiss: A British fashion brand known for its high-quality and sophisticated clothing, with a focus on modern tailoring and timeless designs.
  7. Banana Republic: Known for its contemporary, professional clothing for both men and women.
  8. J. Crew: An American clothing brand known for its classic, preppy aesthetic and wide range of clothing and accessories.
  9. ASOS: A British online fashion and cosmetic retailer.
  10. Boohoo: A UK-based online fashion retailer, aimed at 16-30 year olds.

These brands offer a variety of styles and price points, making them great alternatives to French Connection. Each brand has its own unique approach to fashion, so there's something for everyone. Happy shopping!

FAQ

How To Open A French Connection Account?

To open an account on usa.frenchconnection.com, follow these steps:

  1. Visit the French Connection US website.
  2. Look for the Account option in the top right corner of the homepage.
  3. Click on it and select Create Account.
  4. You will be asked to provide your email address and create a password.
  5. Fill in the required details and click on Create Account.

Once the account is created, you can log in anytime by clicking on the Account option and entering your email address and password. Enjoy shopping!

FAQ

How much does French Connection’s delivery cost for domestic orders?

Standard delivery costs $8, but is free for orders over $75 in the US. 2-day air delivery costs $15 and overnight delivery costs $26.
FAQ

How long does standard delivery take for French Connection orders?

Domestic delivery takes 1-7 working days, while international shipping takes 3-5 days, depending on the shipping methods and locations.
FAQ

How long do I have to return an item for a refund?

You have 30 days from the date of your purchase to return your item to French Connection for a refund.
FAQ

Is there a shipping fee for returns on French Connection orders?

Yes, if your order is under $75, an $8 shipping fee will be deducted from your refund. Free shipping is for US orders over $75 only.
FAQ

How will I receive my refund?

Refunds are always credited to the original method of payment. Please allow up to 30 days for the funds to appear in your account.
FAQ

About usa.frenchconnection.com Popular Products and Services?

The popular products on usa.frenchconnection.com include the Dandy Check Trench Coat and the 4 Pocket Jacket. The Dandy Check Trench Coat is a classic chic item that falls to a flattering below-knee length. It offers old school sophistication with a split lapel collar, buttoned fastening, timeless check print, and self-tie belt. The fabric is soft, with a check print in cream and brown. The 4 Pocket Jacket is another popular item, known for its modern utility and regular fit. As for services, the website offers a returns policy. US returns are free on orders over $75. Customers have 30 days from the date of their purchase delivery to return their item for a refund. However, final sale products are not eligible for return or exchange.

FAQ

What is the history of French Connection?

French Connection, also branded as FCUK or fcuk, is a UK-based global retailer and wholesaler of fashion clothing, accessories, and homeware. The company was founded in the early 1970s by Stephen Marks, who also serves as chairman and chief executive. It is based in London and its parent, French Connection Group PLC, was formerly listed on the London Stock Exchange. The company was acquired by MIP Holdings Ltd in 2021. French Connection distributes its clothing and accessories through its own stores in the UK, US, and Canada, and through franchise and wholesale arrangements globally. The company became notorious for the use of the "fcuk" initialism in its advertising campaigns in the early 2000s. Other brands currently within the group include Great Plains, Toast, and YMC. Former brands include Nicole Farhi. Stephen Marks, who started out in business in 1969 as the Stephen Marks brand, established French Connection in 1972 – a year after the film of the same name was released. Initially designed as a mid-market women's brand, he has said the name came about because he managed to acquire a large shipment of Indian cheesecloth shirts – via a French contact – that could be resold in the UK at a large profit. The business expanded into menswear in 1976. In 1978, Nicole Farhi joined French Connection as a designer. In 1983, her eponymous higher-end label was launched by the French Connection parent group and this was not sold until 2010. After Marks floated the French Connection brand on the London Stock Exchange in 1984, he was listed as the 15th richest man in Britain, but by the late 1980s the company was in trouble. He took control of the direction of French Connection again in 1991. In 2017, French Connection appointed two new independent directors, after facing pressure from investors. In February 2017, Sports Direct bought Schroders' 11% stake in French Connection. On the 5th February 2021 the company made a regulatory announcement that The Board of French Connection Group Plc notes the recent share price movement and confirms that it has received separate approaches from each of Spotlight Brands in conjunction with Gordon Brothers International LLC ("Spotlight") and Go Global Retail in conjunction with HMJ International Services Ltd ("Go Global") as potential offerors for French Connection Group Plc, each of which may or may not result in an offer for the company. FCUK branding controversy French Connection began using the branding "fcuk" (usually written in lowercase) in advertising after 1991 when Marks regained control..

FAQ

About usa.frenchconnection.com Prices and Cost?

The website usa.frenchconnection.com offers a wide range of products with varying prices. For instance, the Whisper V-neck Sleeveless Dress is priced at $138.00, but is currently on sale for $69.99. Similarly, the Whisper Tie Back Sweetheart Dress and the Whisper V Neck Cut Out Dress are both originally priced at $128.00 and $148.00 respectively, but are also on sale for $69.99. The Buona Faux Fur Jacket is originally priced at $228.00, but is now available for $69.99. In terms of men's clothing, the Crew T-Shirt is priced at $28.00, but is currently on sale for $19.99. The Ottoman Crew T-Shirt is priced at $38.00, but is now available for $29.99. The Babysoft Fitted Turtleneck Sweater is originally priced at $88.00, but is now available for $59.99. The Standard Delivery cost is $8, but it is free for orders over $75. Please note that these prices are subject to change and it is recommended to check the website for the most accurate and up-to-date information.

FAQ

usa.frenchconnection.com Return Policy?

At usa.frenchconnection.com, customers can return their items via the Returns Portal. Customers need to enter their order number and all required data in the fields provided, select their preferred return option, submit their request, and post their package back. FINAL SALE products are not eligible for return or exchange. US returns are FREE on orders over $75. Customers have 30 days from the date of their purchase delivery to return their item for a refund. Returns MUST be postmarked within that time frame. Only one free return label is offered per order. Any label used after the first one will be taken out of the refund. If an item is returned more than 30 days after receiving it, it may be sent back to the customer and they may be asked to cover the costs of delivery. If an item is considered faulty or defective, assistance is available. For orders under $75, an $8 shipping fee will be deducted from the refund. It is recommended that items be returned via a registered trackable service and proof of posting be retained. Hand delivery of returns to the distribution center is not accepted. Items purchased from other stores or websites selling French Connection products should be returned to the seller. Customers residing outside of the United States are responsible for all costs associated with any returns. All unwanted items should be sent back in their original condition, that is unused, in the original packaging, with all swing tags/labels attached. Footwear should be tried on carpeted floors to protect the soles, must not be worn outside and should be returned with the original dust bag and the original box (if any).

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